PRIVACY POLICY

Growtrics Pte Ltd (hereinafter known as "us", "we", "our", the "Company" or "Growtrics") built the mobile application and service (collectively, the "Services") for commercial purposes.

We respect the privacy of our users. This Privacy Policy is to inform and explain to you with regards to policies on the collection, use, disclosure, and safeguard of personal information should you decide to use the Services. Please read this Privacy Policy carefully and if you choose to use the Services, then you agree and consent to the collection and use of your information in the manner set forth in this Privacy Policy. The personal information that we collect is used for providing and optimizing the Services. We will not use or share your information with anyone except as described in this Privacy Policy. The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible under the mobile application settings, unless otherwise defined in this Privacy Policy. The Privacy Policy does not extend to the third-parties you use in the Services. We will not be held liable for any misuse of the data collected by such third parties.

1. Collection and Usage of Information

Collection of Information

We may collect in a variety of ways, certain personally identifiable information, including but not limited to your gender, name, mobile number, email address(es), and location. The information will be kept confidential and retained by us to be used as described in this Privacy Policy.

Other forms of data collected include but are not limited to derivative and financial data. For derivative data, information such as your native actions that are integral to the Services such as but not limited to, writing, drawing, tapping, swiping, watching, chatting, uploading of documents, as well as other interactions with the Services and other users via server log files. All financial information is stored by our online payment processor including but not limited to Stripe and you are strongly encouraged to review their privacy policy before use.

We may request access or permission to and track geo-location information from your mobile device continuously or while you are using the Services. You may withhold access and permission given, in your mobile device settings.

Usage of Information

Accurate and timely information about you will allow us to facilitate an efficient and customized experience.

We may use the information you provided to:

• Compile anonymous statistical data and analysis for internal use or with third parties,
• Deliver information and push notifications regarding targeted promotions, new services, and/or recommendations,
• Enable user-to-user communication,
• Increase the efficiency and operations of the Services,
• Monitor and analyse usage and trends to improve user interface and experience,
• Notify you of any updates with regards to the Services,
• Request feedback about the use of the Services,
• Prevent fraudulent transactions, and protect against criminal activities,
• Resolve disputes and troubleshoot problems,
• Respond to product and customer service requests,
• Perform other business activities as needed.

We collect personal and activity data, only to make your experience better. Not to sell them.

Information Options

Your information may be reviewed, changed, or terminated at any time by accessing the mobile application settings and updating your account. You may also choose to deactivate or delete your account and information from our database. We reserve the right to retain personal information or data in its documents and records in accordance with the Data Protection Provisions and including but not limited to the prevention of fraudulent activities, troubleshoot problems, remedy violations of our policies, or to respond to legal matters.

You may opt-out from receiving correspondence, emails, or other communication from us, by accessing the mobile application settings and updating the necessary changes to your preference.

Disclosure of Information

We will only release information and exercise legal compliance with investigations that merit our cooperation. Such situations arise to protect the rights, property, and safety of others.

Affiliates and Business Partner

Your information may be shared with our affiliates and business partners. We will require our affiliates and business partners to honor this Privacy Policy and not disclose any information for any purpose.

Third-Party Services

The Services may use the services of third parties to collect information used to identify you; such third parties include but are not limited to: Facebook, Google Cloud Platform, and Amazon Cloud Services. We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance. They are obligated to not disclose or use any information for any purpose. If you wish to log in with Facebook, the application may access your basic account information that you choose to make public. For more information regarding Facebook permissions, you may refer to the Facebook Permissions Reference page.

We are not responsible for the privacy practices of websites operated by third parties that are linked to our website. We encourage you to learn about the privacy policies of such third party websites. Some of these third party websites may be co-branded with our logo or trademark, even though they are not operated or maintained by us. Once you have left our website, you should check the applicable terms, conditions and policies of the third party website to determine how they will handle any information they collect from you.

Device Access

There may be certain features in your device that we may need to access and your permission to optimize your online experience with us including but not limited to: location and storage. You may access your mobile device settings to withhold access and permission from us.

2. Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the application to help customize and improve user experience. Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. They are sent to your browser from the websites you visited and are stored on your device's internal memory. Most browsers are set to accept cookies by default. You are able to remove or reject cookies but this will affect the availability and functionality of the Services. You may not reject web beacons but they are deemed ineffective should you decline all cookies.

3. Security

We place strong emphasis on ensuring your personal information is properly safeguarded and protected, using administrative, technical and physical measures. Despite our best efforts and reasonable steps to ensure reliable security, please be aware that no method of data transmission through the internet or method of electronic storage is fool proof and impenetrable. Any information disclosed online is susceptible to interception and misuse by unauthorized parties. Thus, we cannot guarantee complete and absolute security.

4. Changes to Privacy Policy

We reserve the right to amend this Privacy Policy at any time and at our discretion. Such changes will be reflected by the amendment of the "Last Updated" date of this Privacy Policy. You will be deemed to have been made aware, will be subjected to, and will be deemed to have accepted the changes in any revised Privacy Policy by continued usage of the Services after the date of revision.

5. Contact Us

If you have any questions or comments about our Privacy Policy, you may contact us at support@growtrics.ai