FAQ

What is Growtrics and how does it work?

How is Growtrics different from tuition centres or private tutors?

How is Growtrics different from other “AI learning apps”?

What subjects and levels does Growtrics cover?

Is Growtrics MOE-aligned and suitable for Singapore exams?

How does Growtrics analyze my child’s handwriting?

Do students need to type, or can they write like in real exams?

What happens if my child gets a question wrong?

How does Growtrics adapt the difficulty of questions?

How are the personalised video explanations generated? Are they generic videos?

How can I track my child’s progress?

What kind of reports do parents receive?

How quickly can I expect to see results?

Does Growtrics really improve exam performance?

How does Growtrics build confidence, not just grades?

How is Growtrics priced compared to tuition?

Why do you allow unlimited usage?

Can I switch subjects within my package?

Is there a free trial?

What device does my child need to use Growtrics?

Does Growtrics provide the tablet?

Do I need internet access at all times?

Can Growtrics be used overseas or only in Singapore?

Is there any training needed before starting?

Is my child’s data and handwriting kept private?

How safe is Growtrics for children to use?

What if my child needs help outside of the app?

Can parents or tutors communicate with Growtrics staff if needed?